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HomeTech NewsSingapore's DBS suffers second day of on-line banking disruption

Singapore’s DBS suffers second day of on-line banking disruption

The disruption in its on-line companies, together with a funds app, is the most important confronted by DBS in a couple of decade.

DBS Group Holdings Ltd, Southeast Asia’s largest financial institution, is going through disruptions in its on-line banking companies for the second consecutive day on Wednesday after service outages started on Tuesday morning, resulting in complaints from clients.

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“Services were restored early this morning. Unfortunately yesterday’s digital banking issue has recurred and this has affected our services,” Singapore-based DBS mentioned on its Fb web page on Wednesday.

The disruption in its on-line companies, together with a funds app, is the most important confronted by DBS in a couple of decade.

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Singapore is the most important retail and wealth administration marketplace for DBS, which additionally has operations in locations together with Hong Kong, Indonesia and India.

DBS didn’t elaborate on the reason for the disruption.

DBS’ Fb publish attracted greater than 2,000 feedback, with customers saying they have been unable to log in onto their digital financial institution accounts, whereas some requested for compensation.

“How long is this going to take to get it fully restored and running? This is incredibly frustrating when I need to have access to my funds,” mentioned person Nicole Lou.

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